Frequently Asked Questions

Where do you deliver?

We currently deliver nationwide across South Africa.

How long does delivery take?

Orders are typically processed within 1–3 business days. Delivery generally takes between 5–10 business days depending on your location and product availability.

How can I track my order?

Tracking information will be provided where available once your order has been dispatched.

Do you offer returns?

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we will assist you with a suitable resolution.

Can I return an item if I change my mind?

At this time, we do not accept returns for change-of-mind purchases. Please review product descriptions and specifications carefully before ordering.

How can I contact Room Theory Studio?

You can reach us at:

support@roomtheorystudio.co.za

Are your products in stock?

Product availability may vary. If an item becomes unavailable after purchase, we will contact you promptly to discuss replacement or refund options.

What payment methods do you accept?

All available payment methods are displayed securely during checkout.

Do you offer free delivery?

Shipping promotions and delivery offers may vary from time to time. Any applicable offers will be displayed during checkout.