Shipping policy
Shipping Policy
Thank you for shopping with Room Theory Studio.
Order Processing
Orders are typically processed within 1–2 business days after payment has been received and confirmed.
Once your order has been processed, you will receive a confirmation email with your order details.
Delivery
We currently deliver nationwide across South Africa.
Delivery times vary depending on your location and product availability. Most orders are delivered within 10-15 business days after processing.
Please note that delivery times may occasionally be affected by factors outside of our control, including courier delays, public holidays, weather conditions, or supplier-related delays.
Order Tracking
Where available, tracking information will be provided once your order has been dispatched.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information is accurate at checkout. Room Theory Studio cannot be held responsible for delays or failed deliveries resulting from incorrect information provided by the customer.
Delayed Orders
While we strive to meet all estimated delivery times, delays may occasionally occur. If your order is significantly delayed, please contact us and we will assist in resolving the issue as quickly as possible.
Contact
For any shipping-related questions, please contact us at: